To create the best PVC reinforcements on the market that will maximise value for money to the customer in a well-run family owned manufacturing business based on value, quality and service, which will be of benefit to customers, staff and shareholders.
Our definition of quality and service includes the following:
- We will provide quality and service to always guarantee customers satisfaction. Our customers will always be assured of integrity, personal interest and good value for money.
- We respect and acknowledge the contribution that our staff and suppliers make, thereby providing the quality of product that we seek to maintain.
- To strive for excellence in customer service at all times.
- To create feeling of belonging by motivating and training a team of people who are the best in what they do.
- To maximise returns on investments for our shareholders.
- To exist for customers - these are the people around whom our business is built.
- Quality and Service will be the magnets attracting a growing, loyal customer base.
- To employ the best people - our staff are our most valuable company resource. We continuously train our people to be customer focused, creative, innovative, responsible and profit-minded.
- To exist for our shareholders - they require a tight control of our asset and expenses so as to maximise profits and give them competitive returns.